Frequently Asked Questions
GENERAL QUESTIONS
1. What is your return policy?
You can return most items within 7 days of delivery. Items must be unused and in their original packaging. For more details, please see our Return and Refund Policy.
2. How long does it take to process a refund?
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved we will process your refund request within 5-7 business days. The refund will be credited to your original payment method.
3. What if my item is damaged or defective?
If you receive a damaged or defective item, please contact us within 7 days of delivery. We will arrange for a replacement or refund at no additional cost.
4. What payment methods do you accept?
We accept cash on delivery or online transfer on delivery.
5. When will be the delivery?
Delivery would be in 2-4 working days or any specific dates discussed on any social platforms.